If you’re unsure which table will best suit your specialty or day-to-day activities, please reach out to our helpful support team. We’ll talk you through different table options to fit within your budget
Frequently Asked Questions
Athlegen has a 15 year structural warranty on their massage tables. One of the biggest reasons customers buy Alevo is for the build quality and table longevity. If you have any problems with your table, simply reach out to our support team and we'll resolve the problem.
Summary Of Delivery Information
(1) Standard Delivery Service
- The table is delivered to the kerbside of your building.
- We recommend that you arrange a minimum of two persons to assist as the packed table will weigh over 100kg.
- Packaging materials are not removed as part of this delivery service.
(2) Premium Delivery Service
We will deliver your table, unbox, position the table in your treatment room and remove all the packaging materials.
A suitable and convenient delivery time for both parties will be arranged prior to delivery.
This service is only available at selected Australian locations. For more details, or for a quotation, please contact Alevo or your local distributor.
(3) Dispatch
- Our dispatch department will contact you on the day of dispatch with all the information that you will need to track your order: the freight company contact details and the consignment note number.
- Alevo will request that the transport company ring you before delivery.
- Pro-lift electric tables: Made to order item please allow 2 to 3 weeks manufacturing lead-time (correct as of May 2017). Please contact us if you require this product urgently as we do stock some models that may suit your requirements.
(4) Pickups
- Yes, you may elect to choose your own freight company to collect from our factory in Ballarat Victoria, or any of our showrooms, subject to location of available stock.
- Please note if you wish for the stock to be transferred between any of our showrooms or factory/workshop locations so that you can arrange your own pickup or courier, freight charges between our premises may apply.
(5) Assembly
- Our tables require no assembly - they are shipped ready to use; simply plug in the footswitch and the power cord and you are ready to go.
(6) Insurance
- All products are insured for loss or damage during transit.
For more information including international orders please see our full Trading Terms and ConditionsHeavy duty table sections.
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